These Terms & Conditions govern your use of and the travel-related services provided by . By accessing our website or using our services, you agree to these Terms & Conditions.
1. Our Services
provides assistance with flight-related services, including:
- Flight reservations
- Flight cancellations
- Eligible flight changes and ticket exchanges
- Eligible refund requests
- 24/7 customer care assistance
Customers may contact us through our Toll-Free number for assistance with the services listed above.
2. Flight Reservations
Flight reservations are subject to airline availability, applicable fare conditions, passenger information, travel dates, route availability, and airline rules.
A reservation is considered confirmed only after the applicable booking process has been completed and confirmation has been issued.
3. No Extra Booking Fees
does not charge an additional booking fee for making a flight reservation through our service.
The total amount associated with a booking may still include the airline fare, applicable taxes, government charges, carrier-imposed charges, or other amounts applicable to the selected itinerary.
4. Flight Prices Over the Phone
We do not provide flight fare quotations or final flight prices over the phone. Flight pricing may change based on availability, airline inventory, travel dates, route, cabin class, and other booking conditions.
5. Pre-Booking Flight Schedules
We do not provide flight schedule information over the phone for flights that have not already been booked through the applicable reservation process.
Customers should verify current flight schedules and operating information directly through the relevant airline or other appropriate travel source before making travel arrangements.
6. Flight Changes and Exchanges
We may assist customers with eligible flight changes and ticket exchanges for existing reservations.
All changes are subject to seat availability, the original ticket's fare conditions, airline policies, and any applicable airline-imposed fare difference or change charge.
7. Cancellations
Cancellation requests are subject to the fare rules and cancellation policy associated with the applicable airline and ticket.
Some tickets may be refundable, partially refundable, non-refundable, or subject to airline-imposed cancellation conditions.
8. Refunds
We may assist customers with refund requests for eligible bookings.
Refund eligibility, the refundable amount, approval, and processing time are determined according to the applicable airline or travel supplier's policies and the conditions of the original ticket.
We cannot guarantee that every booking will qualify for a refund.
9. Refund Processing Time
Where a refund is approved, processing times may vary depending on the airline, travel supplier, payment provider, banking institution, and original method of payment.
does not guarantee a specific refund completion date when processing depends on a third party.
10. Online Check-In
does not perform online check-in on behalf of passengers.
Passengers are responsible for completing check-in according to the operating airline's procedures, deadlines, documentation requirements, and boarding rules.
11. Airline Rules and Conditions
Airline tickets remain subject to the terms, fare rules, baggage policies, cancellation policies, check-in requirements, schedule changes, and other conditions established by the applicable airline.
Airline policies may vary by carrier, route, ticket type, cabin class, and fare category.
12. Schedule Changes and Airline Operations
Airlines may modify departure times, arrival times, aircraft, routes, connections, terminals, or other operational details.
Such operational decisions are controlled by the applicable airline. Passengers should verify their flight status directly with the airline before traveling to the airport.
13. Passenger Information
Customers are responsible for providing complete and accurate passenger information during the booking process.
Names and other passenger details should match the travel identification or documents that will be used for the journey.
Corrections requested after booking may be subject to airline policies and may not always be permitted.
14. Travel Documents
Passengers are responsible for obtaining and carrying all required passports, visas, identification documents, permits, health documents, transit documents, and other documentation required for their journey.
Entry, transit, immigration, and documentation requirements are established by government authorities and may change without notice.
15. Baggage
Baggage allowances, checked baggage charges, carry-on restrictions, excess baggage fees, and prohibited-item rules are determined by the applicable airline.
Customers should review the operating airline's current baggage rules before travel.
16. Customer Responsibility
Before confirming any reservation, customers are responsible for reviewing the travel dates, passenger names, origin, destination, routing, and other booking information.
Customers should notify us as soon as possible if they identify an issue with an existing reservation.
17. Third-Party Airlines and Service Providers
Airlines and other travel-related suppliers are independent third parties responsible for operating and delivering their respective services.
Their services may be governed by separate terms, conditions, policies, and operational rules.
18. Website Information
We make reasonable efforts to keep the information available on accurate and useful.
However, airline availability, flight operations, travel requirements, fares, policies, and other travel information may change without prior notice.
19. Website Use
You agree not to misuse this website, attempt unauthorized access, interfere with website functionality, submit fraudulent information, or use the website for unlawful activities.
20. 24/7 Customer Care
Our customer care team is available 24/7 for assistance with flight reservations, existing booking cancellations, eligible changes, exchanges, and refund requests.
21. Limitation Regarding Third-Party Actions
is not responsible for delays, cancellations, schedule modifications, denied boarding, baggage handling, airport disruptions, weather-related events, government restrictions, or other actions and circumstances controlled by airlines, airports, government authorities, or other third parties.
22. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our services, website practices, or applicable requirements.
The updated version will become effective when published on .
23. Contact Us
If you have questions regarding these Terms & Conditions or require assistance with an existing reservation, please contact us:
Website:
Email:
Toll-Free:
Company: