1. Flight Cancellation Assistance
assists customers with flight cancellation requests. Cancellation eligibility and any applicable airline charges depend on the fare rules and policies associated with the booked ticket.
2. Refund Assistance
If your booking is eligible for a refund, our team can assist you with submitting the refund request. Refund approval, refund amount, and processing time are subject to the applicable airline or travel supplier's rules.
3. Flight Changes & Exchanges
We can assist with eligible flight date changes, itinerary changes, and ticket exchanges. Changes are subject to availability and the fare conditions applicable to the original booking. Any airline-imposed fare difference or change fee, if applicable, will depend on the airline's rules.
4. How to Request Cancellation, Refund or Exchange
For assistance with an existing reservation, contact our customer care team and keep your booking details available.
Email:
5. 24/7 Customer Care
Our customer care team is available 24/7 to assist with flight reservations, cancellations, eligible changes, exchanges, and refund requests.
6. Important Service Information
We do not provide flight prices or fare quotations over the phone. We also do not provide schedules for flights that have not yet been booked and do not perform online check-in services.
7. No Extra Booking Fees
does not charge an additional booking fee for making a flight reservation through our service. Any applicable airline fare, taxes, or airline-imposed charges will depend on the selected itinerary and airline.
8. Refund Processing
Refunds are subject to airline approval and the applicable ticket conditions. Once an eligible refund is approved and processed by the airline or supplier, the time required for the amount to appear in the original payment method may vary depending on the airline, payment provider, and financial institution.
9. Contact Information
Website:
Email:
Toll-Free: